Administrative Assistant - Commercial Cash Management Department

Seeking an assistant for the Commercial Cash Mgmt Department. Receives direction from Commercial Cash Mgmt Specialist and provides support for completion of new account processing, database maintenance as well as Customer Service along with the duties outlined below.

Precise Roles, Tasks & Responsibilities

• Assist Cash Management Specialist with business deposit account opening maintenance
• Setup new Business Online Banking customer according to specifications from the Online Banking Agreements and enter maintenance updates
• Maintain up to date business online agreements and attach them to the customers profile in Phoenix (Including ACH, Wire, and Mobile Deposit/RDC)
• Maintain the ACH Calendar and work with accounting to ensure no processing errors
• Maintain Business Deposit Growth Tracker
• Answer phones following MOT standards
• Be knowledgeable of bank products and services to make excellent recommendations
• Work with all parties to provide timely resolution to any Cash Management issues that arise exceeding the customer's needs
• Assist in all marketing campaigns
• Assist Cash Management Specialist with correspondence as needed
• Arrange and schedule appointments as necessary including cash management product set up
• Order checks and debit cards for customers as needed
• Perform administrative duties such as typing or filing as needed
• Compose letters, memos and emails
• Complete ABA courses monthly as needed
• Complete and pass 2 TGIMU courses weekly
• Actively participate in and take turns leading daily huddles
• Other duties as assigned

Requirements

• Two years' banking experience preferred
• Two years' clerical experience preferred
• Excellent written and verbal communication skills
• Attention to detail
• Professionalism
• Team player
• Proficient in Microsoft Word and Excel preferred
• Attendance and reliability are crucial

Hours

• 8:00 a.m. to 4:00 p.m. Monday to Thursday, Friday 8 am to 5:00 pm
• Saturday work, as needed, to assist Cash Management Specialist.

Available to work additional hours when necessary

Sterling Federal Bank is an Affirmative Action/Equal Opportunity Employer

Current Openings for Administrative Assistant Commercial Cash Management Department Jobs at Sterling Federal Bank